Reaching out is a brave first step.

Here is what to expect when you start therapy at Emerald Counseling Collective. Questions? Call 412-275-4962.

What to expect

Four steps to get started.

1

Reach out

Call 412-275-4962, email [email protected], or send a request online. Calls and emails are returned within 24 to 48 business hours.

Schedule a consultation

2

Have a consultation

A conversation about what is going on and whether working together feels like a good fit.

3

Complete your forms in the client portal

Once you are scheduled, the secure client portal lets you complete forms, schedule appointments and send a message to your therapist. You can also use the SimplePractice app on your phone.

Open the client portal

4

Check your benefits

Emerald Counseling Collective is in network with UPMC, Highmark BCBS, Optum/UnitedHealthcare, Aetna and Geisinger. Before your first session, it helps to ask your insurer:

Do I have mental health benefits?
What is my deductible and has it been met?
How many sessions per year does my plan allow?
What is my co-pay?

Good to know

A few helpful details.

By appointment only

All sessions are scheduled ahead of time. There are no walk-in or crisis hours.

Payment options

In network with UPMC, Highmark BCBS, Optum/UnitedHealthcare, Aetna and Geisinger. Private pay is accepted.

Where to find us

2539 Washington Rd, Suite 1020-C
Pittsburgh, PA 15241

Ready to take the first step?

Reach out to schedule a consultation. Calls and emails are returned within 24 to 48 business hours.

Schedule a Consultation Call 412-275-4962